All products (except the ones on preorder) will be shipped within the 24 working hours after placing the order.
The average delivery time to all European countries is from 3-5 working days.
Enjoy free shipping on your first order using the code: FREE21
If you return your order, the estimate refund time is between 15 and 30 days after receiving the package.
Don't worry, we refund you in cash not in credit for our store.
No questions asked. Easy and hasslefree.
We offer an easy return process.
Just contact info@stepbystore.com indicating your order number and asking for a return and one of our agents will explain you what to do in less than 48 working hours.
Make sure to ask for a return within the first 15 days after receiving the product.
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