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De lunes a viernes de 09:00 a 18:00 horas

930 244 968


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C/ Acacies 17

08392 Sant Andreu de Llavaneres

Barcelona, Spain

Step by Store, responsible for the website, makes available to users this legal notice with which it intends to comply with the obligations set out in Law 34/2002, Services of the Information Society and Electronic Commerce (LSSI ), As well as informing all the users of the website about what are the conditions of use thereof.

Any person who accesses this website assumes the role of user, committing themselves to the observance and rigorous compliance of the provisions set forth herein, as well as to any other legal provision that is not applicable.


You are accessing the Step by Store website. The websites that make up this website can be freely visited by users and free of charge, provided their use is exclusively personal.

The use of this website implies the acceptance of this legal notice.

The user voluntarily accesses this website, which implies that it will be used according to this legal notice, the rest of the legal warnings and clauses, the Law, the moral, the good faith and / or the good habits.

Step by Store reserves the right to modify without prior notice the content of this legal notice, therefore, and for the correct use of the website, we recommend that you visit this section periodically. Likewise, it reserves the right to deny or withdraw access to this website and / or the services contained therein, at any time and without prior notice, to any user that does not comply with the provisions of this legal notice and, in particular , With the provisions of the preceding paragraph.

In general, prior registration as a user of this website is not required. However, the use of certain services and / or contents may require prior identification and / or registration, as indicated in each case. The pages restricted to users previously authorized by Step by Store by registration, require that the user not disclose to third parties the username and password, which are personal and non-transferable. The user assumes the responsibility for any damages, direct or indirect, that could be derived from their improper use, as well as their transfer to third parties. At any time for security reasons, you can change the user's password, notifying it previously.

This website is moderated. Step by Store reserves the right to remove all those comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attack against youth or childhood, order or public safety Or that, in his opinion, would not be suitable for publication. In any case, Step by Store will not be responsible for the opinions expressed by users through the forums, offices, comments, or other participation tools.


© Step by Store 2017 All rights reserved. This website and the contents included therein, by way of illustration and not limited to: articles, texts, images, logos, marks, buttons, software files, slogans, designs, computer programs and their elements (source codes, interfaces, Applications ...), structure, design, etc., are protected by current legislation in industrial and intellectual property and are owned by Step by Store or by third parties who have authorized their use. Any type of exploitation (reproduction, copy, distribution, modification, transformation, deletion, manipulation) of this website without the prior and express authorization of the administrator is expressly prohibited.

Access to this website does not imply in any case the acquisition by users of any right of ownership over the contents contained therein.

The moral rights over articles and collaborations doctrinal, scientific, journalistic or opinion, that can be published in this web site belong to their respective authors, without prejudice that the intellectual property rights for the exploitation of the same can be owned by Step By Store by assignment of said authors. Step by Storeno is responsible for possible infringements of intellectual and / or industrial property rights of third parties caused by the content of the articles and collaborations mentioned in the previous paragraph.

Step by Store shall not be liable for any damage, loss or damage to persons and / or property caused by methods, theories, ideas, opinions, instructions or recommendations expressed in said articles and collaborations.


Step by Store reserves the right to interrupt access to its website, as well as the provision of any service through it at any time and without prior notice, whether for technical reasons, security, maintenance or any other cause .

Step by Store will not be liable in case of having to interrupt the service, delay or malfunction and other inconveniences that have their origin in causes that are beyond the control of the company and / or are due to an intentional or guilty action of the User and / or have their origin due to force majeure.

The information contained in this website may not be correct, despite the efforts made to carry out its accuracy and updating. Consequently, Step by Store is not responsible for the errors contained, nor for the damages or damages derived from its use.

This website may contain links to other websites whose content, usability or accuracy can not be held responsible for Step by Store. The incorporation of a link in this website can not be considered a recommendation to the users for their use, the decision to use them is the responsibility of the latter.

Step by Store is not responsible for damages arising from the use of this website or its contents, not guaranteeing the absence of viruses or the inability to cause damage to the user's computer systems.

Step by Store is not responsible for the misuse that can be made of this website.


The conditions of this website and the relations between the user and Step by Store will be governed by the Spanish legislation and jurisdiction.

In order to know any discrepancy that may arise between the user and Step by Store both parties are submitted to the Courts and Tribunals of the city of the registered address of Step by Store or the corresponding judicial party.


At www.stepbystore.com you have a right of withdrawal within a maximum period of 10 days from receipt of the product without need of any justification. To exercise the right of withdrawal, you must notify Step by Store, Passeig Marqués Casa Riera, 26 escalera C 1-1 08394 Sant Vicenç de Montalt, Spain. Tlf: 629977643, devoluciones@stepbystore.com your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).

Once you have notified this right, you will be sent a simple form where you must specify the order number and the reason together with other data necessary to make the process in question and it should be sent back in the same email.

We will not accept any request that does not comply with what is established by our terms and conditions of use.


We will refund the payments received, using the same method used for the down payment.

We will hold the payment until we have received the product in question.

You must return or deliver the goods to us without undue delay and, in any case, no later than 10 days from the date you inform us of your decision to withdraw from the contract. Step by Store will be responsible for the return costs as long as they are peninsular. In case you have chosen a method of shipping with extra cost, the costs of the changes or returns will be at your expense.


We guarantee that the product conforms to the characteristics indicated in the web and that will be delivered in perfect conditions.

From Step by Store, we do everything possible and we take all possible measures to ensure that the product reaches you in optimum conditions. However in case of receiving a product in bad conditions or that you consider defective, you must keep it in order to make the relevant tests. In the event that the product was proven to be defective, the money would be returned.

In order for such a refund to be effective, you must ensure that the product:

- Has not been used

- Has not been involved in any accident or has been damaged in attempting to repair it.

- Has not been used contrary to the established by the seller.

- Has not been deteriorated by use.

In case of non-compliance with the above requirements, Step by Store can decide at its discretion whether or not to carry out the refund.

Be aware that you will assume from the moment of delivery, all risks that the product may suffer. We will not be responsible for what can happen once delivered in perfect condition.


Step by Store offers a free 24-hour free shipping service with up to two delivery attempts free of charge.

If unjustified refuses or delays the delivery, we reserve the right to charge the warehousing expenses that are derived and / or to terminate the contract. If so, we will enter the difference between the amount already paid and the reasonable administrative expenses that have arisen (including the failed delivery and return of the Order, in addition to the storage costs.

For detailed information on shipments and returns, please read our delivery and returns policy carefully.